Car

MyFordTouch: Ford Motors Adds Knobs to Dashboard Touch Screens after Complaints

  • Michael Briggs , Design & Trend Staff Writer
  • Jun, 17, 2013, 06:22 PM
Tags : Ford

Ford is replacing MyFordTouch in its future vehicles with those with knobs after customer complaints. (Photo: REUTERS/Phil McCarten)
Ford is replacing MyFordTouch in its future vehicles with those with knobs after customer complaints. (Photo: REUTERS/Phil McCarten)

 

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Ford's touch screen infotainment system, MyFordTouch, will be replaced by those with knobs after receiving plenty of complaints, the company recently announced.

"While the features made available by MyFord Touch are certainly compelling, the replacement of simple knobs and buttons may have been a bit overkill," Jack Nerad, exective editorial director for Kelley Blue Book told USA Today. "When it comes to performing simple tasks, such as adjusting the volume of the radio, its best to stick to what works and what people are familiar with, and in this case, nothing beats a knob." 

MyFordTouch is sold on 79% of 2013 Ford vehicles, with more than half of the customers citing the touch screen as a reason to buy, according to the company.

Ford said it is not completely eliminating MyFordTouch either, and plans to modify it and continue to feature it in some form.

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